How to open .wav voicemail attachments on the Blackberry

My voice mail at work is set up so when I get a message it’s sent to my email as an attachment. When I get back to my desk I just play the file on my computer to hear the message. No need to navigate the voice mail system via the telephone. It’s easy.

The only problem with this is if I’m on my Blackberry I can’t just open the .wav file from the email and listen to the message, although I can open other attachments. Wav files just don’t work that way in Blackberry OS 4.1. The Blackberry 8800 will have this ability supposedly, but the 8700 does not. Since I’d much rather open the recorded file on the handheld than call my corporate voice mail, this is not fun.

Ironically, you can play .wav files from the web browser. So, we can use a workaround. If you want to be able to get your voice mail .wav files to play on the Blackberry do the following:

  1. Create an Outlook rule or email filter to automatically forward the email from your voice mail system to your Gmail account.
  2. Go into your Blackberry Browser options and set the Emulation to “Microsoft IE”. You have to do this to get the normal Gmail interface, otherwise Gmail will try to serve you the mobile version of Gmail.
  3. Now when you receive a voice mail notification on your Blackberry, open up the browser and log in to your web mail.
  4. Open the notification message and use the link to download the attachment. It should start playing in the media player as soon as it downloads completely.

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This entry was posted on Thursday, December 7th, 2006 at 2:16 pm and is filed under Cool Tools, General, Technology. You can follow any comments to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

9 comments

  1. ben
    12/7/2006 at 9:12 pm

    What service does your company use? I use GotVoice to have my voicemail sent to my E-Mail. It’s pretty cool and they offer a free service at http://www.gotvoice.com.

  2. chris sivori
    12/18/2006 at 3:01 pm

    It’s an internal VoIP PBX system.

  3. blackberryfaceplates
    4/17/2007 at 11:40 am

    It can take several minutes to download a large audio file even with a fast wireless service. AudioPOP works best in coverage areas that provide high speed access and a strong signal. Playback is through the speaker only if using OS 4.1. Headphones and speaker are supported in OS 4.2+

  4. Chris Munro owner of a Telephone Answering Company in the UK
    11/23/2007 at 10:59 am

    Fantastic. Never knew this could be done and this will help my Telephone Answering clients in the UK. Thanks!

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    6/8/2009 at 9:48 pm

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  6. call center service
    2/9/2011 at 6:41 am

    I Think that you need to start somewhere with open .wav voicemail in blackbarry. I agree with most of is being proposed and disagree with being put into a high risk pool. I like having a choice in what coverage I choose.

  7. Paul
    8/1/2013 at 8:01 pm

    OR……just get an iPhone of which is works great!

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